The Tribal® loyalty program is a rewards program designed to offer customers exclusive benefits and incentives for their engagement and purchases! Members can earn points for every purchase and other activities, which can be redeemed for rewards! The program is tiered, meaning that the more you engage with Tribal® Fashion, the more perks and benefits you unlock, based on your spending and activity levels. It’s a great way for loyal customers to enjoy added value and special access to exclusive offers.

No! You can join our Loyalty Program 100% FREE of charge.

We're so glad you asked! As a loyalty member, you can take advantage of a number of perks. These include:

• Earning and redeeming points for discounts
• A special gift on your birthday.
• Members-only offers and experiences
• Free shipping on your online orders (threshold varies based on your tier level)
• Early access to drops throughout the year

For a full list of perks, you can check out our rewards page!

There are multiple ways to earn points. First, you can earn 1 point for every $1 you spend (exclusions apply). You can also earn points by completing other activities, such as follow us on social, leaving a review, and more! Plus, as a member, you can take advantage of special surprise benefits, such as double-points days, on which you earn double the points when you make a purchase!

To maintain your tier level, you'll need to spend a set amount. For instance, if you've achieved VIP tier Status, you should aim to spend $500 within 12 rolling months to hold onto your Elite status.

You can see your points or account history by signing into your rewarding page and clicking on "Rewards History".

Points will be earned and appear in your account once your payment has been captured. Please allow 24 to 48 hours.

Your points will never expire. Your Status Tier is determined by your total spending over a 12-month period, activated upon entering a tier. Therefore, your tier status is solely spending-based and will not expire.

Upon successful refund processing, tier eligibility and points are recalculated automatically. If you no longer meet the current tier requirements, you will be downgraded to the previous.

For instance, achieving VIP Tier status requires a $300 expenditure. If a $10 refund is issued, eligibility for VIP Tier membership is forfeited, leading to a downgrade to INSIDER Status due to an adjusted total spend of $290. The points you originally earned for that refunded item will be recalculated.