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Privacy policy

Last modified: October 31, 2022

Tribal Sportswear, a division of Haggar Canada Co., and its affiliates (collectively, “Tribal,” “we,” or “our”) respect your concerns about privacy. This Privacy Notice applies to personal information we collect (i) on this website, and (ii) through the other channels described below. Tribal is responsible for this website.

The Privacy Notice describes the types of personal information we collect on this site, in our Stores, and in other ways discussed below, how we may use that information and with whom we may share it. The notice also describes the measures we take to protect the security of the personal information. We also tell you how you can reach us to ask us to (i) access, change or not use the personal information you have provided to us, (ii) withdraw any consent you previously provided to us, (iii) tell us to refrain from communicating with you about our products or services, and (iv) answer any questions you may have about our privacy practices.

Click on one of the links below to jump to the listed section:

Information We Collect and Why We Collect It

Tribal collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information"). Personal information does not include information that is publicly available, de-identified, or aggregated. We may use and share information for any purpose if it is publicly available, de-identified, or aggregated with other information so that it can no longer identify you.

Within the past twelve (12) months, we collected the following categories of Personal Information. Note that the specific pieces of Personal Information we collected about you may vary depending on the nature of your interactions with us and may not include all of the examples listed below.

Category

Examples

 

Purposes for Collection

A. Identifiers.

Real name, alias, postal address unique personal identifier, online identifier, internet protocol address, email address, phone number, online identifier, username and password for our service, IP address, mobile device identifiers

To allow you to participate in the features we offer on our website

To process your orders and any returns/refunds

To respond to your inquiries and requests

To provide you with customer service and support

To maintain, customize, and secure your accounts with us

To communicate with you, including about our products, updates to our terms and policies, and to obtain your feedback

To send you relevant marketing materials and advertisements

To recognize you when you visit our website

To show you relevant ads while you browse the internet or use social media

To allow you to participate in promotions and surveys

Auditing, research, and analysis, to maintain and improve our service, and for any other internal business purpose

To detect and prevent fraud against you and/or us

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, physical characteristics or description (specifically, clothing size), address, telephone number, bank account number, credit card number, debit card number, or any other financial information. Some Personal Information included in this category may overlap with other categories. information.

To allow you to participate in the features we offer on our website

To process your orders and any returns/refunds

To respond to your inquiries and requests

To provide you with customer service and support

To maintain, customize, and secure your accounts with us

To communicate with you, including about our products, updates to our terms and policies, and to obtain your feedback.

To send you relevant marketing materials and advertisements

To recognize you when you visit our website

To show you relevant ads while you browse the internet or use social media

To allow you to participate in promotions and surveys

Auditing, research, and analysis, to maintain and improve our service, and for any other internal business purpose

To detect and prevent fraud against you and/or us

C. Protected classification characteristics under California or federal law.

Age (40 years or older), citizenship, sex (including gender, gender identity, gender expression).

To allow you to participate in the features we offer on our website

To allow you to participate in promotions and surveys

Auditing, research, and analysis, to maintain and improve our service, and for any other internal business purpose

D. Commercial information.

Records of products purchased, obtained, or considered and purchasing or consuming histories or tendencies exhibited by interaction with our website, purchase channel (online or retail), communication channel preferences, discount code usage, information from surveys, promotions, and product reviews.

To allow you to participate in the features we offer on our website

To process your orders and any returns/refunds

To respond to your inquiries and requests

To provide you with customer service and support

To maintain, customize, and secure your accounts with us

To communicate with you, including about our products, updates to our terms and policies, and to obtain your feedback

To send you relevant marketing materials and advertisements

To recognize you when you visit our website

To show you relevant ads while you browse the internet or use social media

To allow you to participate in promotions and surveys

Auditing, research, and analysis, to maintain and improve our service, and for any other internal business purpose

To detect and prevent fraud against you and/or us

F. Internet or other similar network activity.

Information on consumer’s interaction with website, application, or advertisement, browser type and language, operating system, email provider, internet or mobile network provider, website access time, duration of visit, referring website address, webpages viewed immediately before and after our website.

To allow you to participate in the features we offer on our website

To process your orders and any returns/refunds

To respond to your inquiries and requests

To provide you with customer service and support

To maintain, customize, and secure your accounts with us

To communicate with you, including about our products, updates to our terms and policies, and to obtain your feedback

To send you relevant marketing materials and advertisements

To recognize you when you visit our website

To show you relevant ads while you browse the internet or use social media

To allow you to participate in promotions and surveys

Auditing, research, and analysis, to maintain and improve our service, and for any other internal business purpose

To detect and prevent fraud against you and/or us

G. Geolocation data.

Physical location or movements; device location.

To allow you to participate in the features we offer on our website

To process your orders and any returns/refunds

To respond to your inquiries and requests

To provide you with customer service and support

To maintain, customize, and secure your accounts with us

To communicate with you, including about our products, updates to our terms and policies, and to obtain your feedback

To send you relevant marketing materials and advertisements

To recognize you when you visit our website

To show you relevant ads while you browse the internet or use social media

To allow you to participate in promotions and surveys

Auditing, research, and analysis, to maintain and improve our service, and for any other internal business purpose

To detect and prevent fraud against you and/or us

H. Sensory data.

Audio information when you contact us.

To process your orders and any returns/refunds

To respond to your inquiries and requests

To provide you with customer service and support

To maintain, customize, and secure your accounts with us

To communicate with you, including about our products, updates to our terms and policies, and to obtain your feedback

Auditing, research, and analysis, to maintain and improve our service, and for any other internal business purpose

To detect and prevent fraud against you and/or us

K. Inferences drawn from other personal information.

Information regarding apparel preferences based on prior purchase history.

To provide you with appropriate products and recommendations

To improve our service, and our products, marketing and advertising

To provide you with a better website experience

To maintain, customize, and secure your accounts with us

To send you relevant marketing materials and advertisements

To show you relevant ads while you browse the internet or use social media

Auditing, research and analysis, to maintain and improve our service, and for any other internal business purposes

To detect and prevent fraud against you and/or us


We may also collect Personal Information about you that does not directly fit within one of the categories above. For example, we collect the contents of communications you send to us by phone, email, text, online chat, etc. We use the information included in your communications to communicate with you about our products and services, your orders, updates to our terms and policies, and to obtain your feedback; to provide customer service and support; to process returns and refunds; to improve our website, products, and marketing; to allow you to participate in our promotions; and to detect and prevent fraud against you and/or us.

Tribal obtains the categories of Personal Information listed above from the following categories of sources:

  • Directly from you. For example, from your participation in surveys, forms you complete, or products and services you purchase.
  • Indirectly from you. For example, from observing your interactions on our Website.
  • From third-party analytics and business intelligence tools. For example, from cookies, web beacons, and web analytics vendors.
  • From third-party consumer platforms, such as Amazon or eBay.
  • From third-party consumer platforms, such as Amazon or eBay.
  • From social media services, such as Instagram, Facebook, or Twitter.
  • From public sources of data, such as government databases.

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Our Website

As detailed above, we collect Personal Information on our website when you:

  • purchase or order Tribal products on the website,
  • Register to create an account on our website or to receive our newsletter,
  • Return or exchange products through our website,
  • Provide comments or suggestions on or through our website,
  • participate in surveys, sweepstakes and other promotions,
  • sign up for newsletters and emails,
  • call one of our customer service representatives or contact us by email or through this site, and
  • otherwise access, interact with, and use our website.

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Information Collected by Automated Means

We obtain certain information by automated means when you visit our website, such as through cookies, web beacons, and web server logs. The information we collect in this manner includes the IP address of the device you use to connect to the Internet, unique device identifier, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken on our site, dates and times of website visits and the pages accessed. By collecting this information, we learn how to best tailor our website to our visitors and understand what products and services you might prefer. Both we and others (such as our service providers) may collect personal information about our visitors’ online activities over time and across third-party websites. Like many companies, we use "cookies" on this website. Cookies are bits of text that are placed on your computer's hard drive when you visit certain websites. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. We use cookies, for example, to preserve the contents of your virtual shopping bag between visits. We also use cookies to measure activity on the site and determine which areas and features of the site are the most popular.

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie and how to disable existing cookies. Without cookies, however, you may not be able to take full advantage of all our site features. For example, if you turn off cookies or refuse them, you will not be able to make purchases on the site.

Tribal obtains the categories of Personal Information listed above from the following categories of sources:

Certain pages on this website contain "web beacons" (also known as Internet tags, pixel tags and clear GIFs). Web beacons are used for internal purposes, such as to obtain the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, and the type of browser used to view the page. We also retain service providers who use web beacons to assess the effectiveness of our email communications and learn what pages our visitors viewed.

We may use information collected through these automated means for purposes such as (i) customizing our users' visits to our website, (ii) delivering content tailored to our users' interests and the manner in which our users browse our sites, and (iii) managing our sites and other aspects of our business. To the extent required by applicable law, we will obtain your consent before collecting information using cookies or similar automated means.

We also may use third party web analytics services, such as Google Analytics and Hotjar, to measure the effectiveness of our advertising and determine how visitors use this website. These service providers’ tools, including cookies and web beacons, allow us to collect information such as the state and zip code from which our visitors come and the IP addresses of our visitors' computers. To opt out of aggregation and analysis of data collected by Google Analytics, please click here.

To opt out of Hotjar’s collection and use of your personal information for analytics, please visit https://www.hotjar.com/legal/policies/do-not-track/.

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Interest-Based Advertising

We may collect information about your online activities on our website to provide you with advertising about products and services tailored to your individual interests. We also may obtain information for this purpose from third-party websites on which our ads are served. This section of our Privacy Notice provides details and explains how to exercise your choices.

You may see certain ads on other websites because we work with advertising companies (including advertising networks) to engage in remarketing and retargeting activities. Our advertising vendors allow us to target our messaging to users through demographic, interest-based and contextual means. These vendors track your online activities over time and across websites by collecting information through automated means, including through the use of third-party cookies, web server logs, and web beacons. They use this information to show you advertisements that may be tailored to your individual interests. The information our advertising vendors may collect includes data about your visits to websites that participate in the relevant advertising networks, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our website and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts.

You may see certain ads on other websites because we work with advertising companies (including advertising networks) to engage in remarketing and retargeting activities. Our advertising vendors allow us to target our messaging to users through demographic, interest-based and contextual means. These vendors track your online activities over time and across websites by collecting information through automated means, including through the use of third-party cookies, web server logs, and web beacons. They use this information to show you advertisements that may be tailored to your individual interests. The information our advertising vendors may collect includes data about your visits to websites that participate in the relevant advertising networks, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our website and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts.

You may choose not to receive some interest-based advertising by submitting opt-outs. Some of the advertisers and Service Providers that perform advertising-related services for us may participate in the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Program for Online Behavioral Advertising and/or the Network Advertising Initiative (“NAI”). To learn more about how you can exercise certain choices regarding interest-based advertising, including use of cross-device data for serving ads, visit http://www.aboutads.info/choices/. To learn more about the NAI and your opt-out options for their members, see http://www.networkadvertising.org/choices/. Please be aware that opting out only means that those selected members should no longer deliver certain interest-based advertising to you but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks).

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Department Stores and Third-Party Retailers

Our products are available for sale in many department stores and third-party retailers. Personal Information collected in these department stores is not provided to Tribal. This Privacy Notice does not address the information practices of department stores in which our products are sold. Department stores may have their own privacy notices or policies, which we strongly suggest you review when you provide them with your personal information. We are not responsible for the department stores' personal information practices.

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Information We Share

We do not sell or otherwise disclose personal information about our customers, except as described in this Privacy Notice (including our California Privacy Notice). In general, we share personal information as follows:

  • • With our affiliates, licensees and joint venture partners for the purposes described in this Privacy Notice.
  • Register to create an account on our website or to receive our newsletter,
  • With our agents, vendors, consultants, and other service providers (collectively, “Service Providers”) who perform services on our behalf based on our instructions. For example, we may share your personal information to provide customer service, operate and improve our business, improve our products and customer service, help run our promotions, process payments, perform auditing and quality control, communicate with you, and otherwise operate our business. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
  • With our advertising partners, social media companies, and data aggregators for the purposes of ad targeting, remarketing, and customized advertising content.
  • As necessary for the following purposes: (i) to comply with any legal process; (ii) to respond to requests from public and government authorities; (iii) to enforce our terms and conditions; (iv) to protect our operations and protect our rights, privacy, safety, or property, and/or that of you or others; and (v) to allow us to pursue available remedies or limit the damages that we may sustain.
  • With third parties in connection with or during negotiations of any reorganization, acquisition, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceeding). Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Notice. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

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Links to Other Sites

This website may contain links to other sites for your convenience and information. These sites may be operated by companies not affiliated with Tribal. Linked sites may have their own privacy policies, which we strongly suggest you review if you visit any linked websites. We are not responsible for the content of any websites that are not affiliated with Tribal, any use of those sites, or the privacy practices of those sites.

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How We Protect Personal Information

We maintain appropriate administrative, technical and physical safeguards to protect the personal information you provide on this website or in our Stores against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing. We use Secure Sockets Layer ("SSL") technology to protect the transmission over the Internet of your payment card data. You can check the security of your connection by looking at the URL line of your browser. When accessing a secure site, the first characters of the site address change from "http" to "https." If you are using a web browser or firewall that does not permit communications through secure sites, you will not be able to make purchases on our site.

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Information Processed in the Unites States

If you are visiting our website from outside the United States, please be aware that information we obtain about you will be processed in the United States or in other jurisdictions. By using our website, you acknowledge your personal information may be transferred to and processed in jurisdictions outside your own, as described in this Privacy Policy. Please be aware that the data protection laws and regulations that apply to your personal information transferred to the United States or other countries may be different from the laws in your country of residence.

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Your Choices

We offer you certain choices about how we communicate with you and what information we collect from you. You can choose not to receive marketing communications from us by clicking on the unsubscribe link in our marketing emails or contacting us here.Our website is not designed to respond to "do not track" signals received from browsers.

To opt out of aggregation and analysis of data collected by Hotjar and Google Analytics, please follow the instructions above in the “Information Collected by Automated Means” section.

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California Resident Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). Our California Privacy Notice describes all of your rights under the CCPA and provides information about how you can exercise them.

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Nevada Resident Rights

If you are a Nevada resident, then you have the right to opt out of a sale of certain personal information, called “covered information.” We do not sell covered information as defined under Nevada law. If you wish to be notified if we change our practices, you may submit a request here.

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Children's Privacy

This website is not directed to children under the age of thirteen, and we do not knowingly collect personal information from children under the age of thirteen on the site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on this site, we will delete the information from our records.

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Updates to Our Privacy Notice

This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices or relevant laws. We will post a prominent notice on the site to notify you of any significant changes to our Privacy Notice and indicate at the top of the notice when it was updated.

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How to Contact Us

If you have any questions or comments about this Privacy Notice, please contact us as indicated below:

Tribal Sportswear

Attention: General Counsel

1507 LBJ Freeway, Suite 100

Farmers Branch, Texas 75234

If you would like us to update information we have about you or your preferences, please contact us here: https://www.shoptribalfashion.com/us_en/contactus

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